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Vendor profile
ResponseHub
Vendor profileReviewed Jul 2026

Is ResponseHub right for your security review workload?

ResponseHub is a self-serve security questionnaire automation tool for small, fast-moving teams, with sentence-level citations, credit-based published pricing, and a Chrome extension for portals.

Compare ResponseHubView evidenceOpen buying notes

Fit Diagnostic

Move the targets to match your buying situation. The highlighted band shows where this vendor is designed to perform best.

Match score69%

ResponseHub is outside part of this buyer profile. Compare setup effort, operating ownership, and whether a lighter workflow would solve the problem.

Primary strength

Published, credit-based pricing and self-serve signup — nearly unique in the category.

ResponseHub is the small-team pick in this corpus: published credit pricing, self-serve signup, a free trial, and sentence-level citations cover exactly what a two-person security function needs, without the implementation weight of the enterprise platforms. The tradeoffs are the mirror image — a single-founder UK company without the enterprise controls, integrations breadth, or vendor-durability story larger buyers require. Evaluate it when your questionnaire volume is real but your team and budget are small.

Primary tradeoff

Small, young vendor; enterprise controls and durability need verification.

Buyers should verify ownership, review routing, evidence freshness, implementation effort, and how generated answers are approved before they reach customers.

Not ideal for

Enterprises needing SSO/SCIM, integrations breadth, and vendor-scale assurances.

Limitations are part of the decision. A product earns trust faster when buyers can see where it is not the right first purchase.

Best fit20+

Questionnaires per month, repeated customer portals, or enterprise review pressure.

Reviewed sources2

Research inputs reviewed for this profile.

Named integrations3

Structured integration coverage represented in this profile.

Tracked signals12

Features, integrations, and modern buying signals represented in this profile.

Directional profile

ResponseHub strength map

Use this to see where ResponseHub appears strongest, then confirm the gaps in a demo with your own questionnaire and approval process.

Strength radarEvidencedepthAIautomationWorkflowcoveragePortalhandlingTrustcenterIntegrationdepthEnterprisefitBuyerproof
Evidence depthHow much public proof and review material is represented in the profile.
4/10
AI automationSignals for answer generation, assisted review, and automation depth.
7/10
Workflow coverageCoverage across intake, routing, review, approval, and reuse workflows.
9/10
Portal handlingSupport for messy customer portals and non-standard questionnaire surfaces.
7/10
Trust centerHow well the vendor appears to connect questionnaires with reusable proof.
2/10
Integration depthStructured coverage of CRM, collaboration, docs, API, and knowledge systems.
5/10
Enterprise fitSignals that the product can support larger buying committees and governed rollout.
8/10
Buyer proofVisibility into customers, screenshots, proof points, and external validation.
1/10

Product Overview

What it does

ResponseHub positions itself as security questionnaire automation "for fast-moving teams, not enterprise GRC teams." The workflow: upload policies as PDFs (or generate baseline policies with a built-in generator), import knowledge from Notion or Google Sheets (or generate a NIST-based starting knowledge base), upload Excel/Word questionnaires for automatic question extraction, and draft answers from a reusable centralized answer library.

Answers carry citations showing the exact sentences used and AI confidence ratings, completed questionnaires download in their original file format, and a Chrome extension answers questionnaires inside portals such as OneTrust and Whistic. Pricing is published — subscription tiers by monthly answer credits (starting at 50 credits/month) with one-off credit packs and a 14-day free trial including 100 credits. Signup is self-serve with no sales calls.

Summary

ResponseHub is for teams where security review is now a revenue workflow.

If questionnaires are frequent, multi-stakeholder, and customer-visible, workflow depth becomes more important than a simple answer library.

Fit Intelligence

Audience and use cases
Use cases

Primary Use Cases

ResponseHub is most relevant where the security review process is frequent enough to need repeatable workflow, evidence reuse, and buyer-facing consistency.

Security questionnaire automation

Upload Excel/Word questionnaires, draft cited answers from your policies and knowledge base, and export in original format.

Portal questionnaires

Answer questionnaires inside OneTrust, Whistic, and similar portals via Chrome extension.

Policy and knowledge bootstrap

Generate baseline policies and a NIST-based knowledge base when starting from scratch.

How ResponseHub Works

Process
01

Load policies and knowledge

Upload policy PDFs or generate baselines; import knowledge from Notion or Google Sheets.

02

Upload the questionnaire

Excel/Word files are parsed with automatic question extraction; portals go through the Chrome extension.

03

Review cited drafts

Answers arrive with exact-sentence citations and confidence ratings for review.

04

Export in original format

Completed questionnaires download in the format the buyer sent.

Feature Analysis

What to verify
Cited answer generation

Answers drafted from policies and the answer library with exact-sentence citations and AI confidence ratings.

  • Citation granularity is the trust mechanism; validate it on your own documents.
Small-team workflow

Self-serve signup, policy/knowledge generators for cold starts, original-format export, and portal extension.

  • The cold-start generators help teams without mature documentation get moving; treat generated policies as drafts to review.

Ecosystem Signals

Support signals
Integrations

Major Integrations

Integration coverage matters because answer automation depends on how well the product can connect source systems, review workflows, and revenue-team tools.

Chrome extension (OneTrust, Whistic portals)

Answers questionnaires inside supported buyer portals.

portal
Notion

Knowledge import source.

knowledge base
Google Sheets

Knowledge import source.

document storage

Fit Comparison

Compare alternatives
Criteria
ResponseHub
Vendict ->Skypher ->
Primary fit
Small SaaS teams with real questionnaire volume and no procurement appetite.Vendict is an AI-native security questionnaire automation platform built around a security-specific language model, a tagless knowledge base, original-format export, and optional full-service review.Skypher is an AI security questionnaire automation and Trust Center platform that auto-labels questionnaire fields, drafts answers with source transparency, and exports back to original formats.
Decision lens
Shortlist ResponseHub when your team is small, questionnaire volume is real, and you want cited answers with transparent pricing and no procurement cycleCompare workflow depth, integrations, and implementation effort.Compare workflow depth, integrations, and implementation effort.

Company Information

Snapshot and leadership
Company context

ResponseHub is operated by Coin-Op Technologies Ltd, a privately held company registered in England and Wales and based in London. It was built by founder Neil Cameron, previously co-founder and CTO of Progression, a VC-backed HR-tech startup. Founding year is not disclosed on reviewed pages. Company-profile details should be treated as point-in-time context.

HeadquartersLondon, United Kingdom
Company typePrivately held
Legal nameCoin-Op Technologies Ltd
Neil Cameron

Founder - Previously co-founder and CTO of Progression (VC-backed HR-tech).

Implementation, Security, and Buying Notes

What to ask
TopicSummaryBuyer action
Implementation

Implementation is self-serve and light: upload policies, import or generate knowledge, and start answering. Teams without documentation can bootstrap with the generators but should review generated content carefully.

Ask to see setup steps.
Security review

ResponseHub publishes a security overview page. As a small vendor, confirm data handling, model providers, retention, SSO availability, and the company’s own compliance posture against your requirements.

Ask about controls and audit history.
Pricing

ResponseHub publishes pricing — subscription by monthly answer credits starting at 50 credits/month, adjustable, with one-off credit packs and a 14-day free trial including 100 credits. That transparency is nearly unique in the category; confirm what consumes a credit and model deal-driven spikes.

Confirm package limits.
Integrations

ResponseHub’s integration surface is deliberately small: knowledge import from Notion/Google Sheets and a portal extension. Teams needing CRM, Slack, or API integrations should look at larger tools.

Validate included integrations.
Competitive position

ResponseHub competes at the small-team end against Vendict, Skypher, and 1up, and positions itself explicitly against Responsive-class suites as the lightweight alternative. It complements rather than replaces trust centers (SafeBase, Conveyor) — it answers inbound questionnaires, it does not deflect them.

Compare fit, not only features.
Buyer guidance

Shortlist ResponseHub when your team is small, questionnaire volume is real, and you want cited answers with transparent pricing and no procurement cycle. Use the trial on genuine work, verify citation quality, and weigh small-vendor risk against the low monthly commitment.

Run the demo test.

Decision Signals

Compare on facts
Questionnaire coverageStatusNotes
CAIQ

Documented

CAIQ is named among supported formats.
SIG / SIG Lite

Documented

SIG and SIG Lite are named among supported formats.
HECVAT

Documented

HECVAT 3.x and 4.x are named among supported formats.
Custom questionnaires

Documented

Custom spreadsheets with automatic question extraction; ISO 27001/SOC 2-aligned and NIST CSF questionnaires named.
Buyer portals

Documented

Chrome extension answers questionnaires in OneTrust, Whistic, and similar portals.
Procurement signalStatusNotes
Free tier or trial

Yes (documented)

14-day free trial with 100 answer credits; self-serve signup, no sales calls.
SSO / SCIM

Verify with vendor

Confirm SSO availability for your requirements.
EU data residency

Verify with vendor

UK-based company; confirm hosting regions and data residency.
Multilingual support

Verify with vendor

Confirm language coverage.
AI data handlingPublic signalNotes
Model providers

Not itemized publicly

A security overview page is published; confirm model providers, retention, and training terms for your data.
Zero data retention

Verify with vendor

Ask for the current contractual retention terms.
No-training commitment

Verify with vendor

Confirm whether customer data trains vendor or third-party models.
Exit and portabilityDetailNotes
Export and lock-in

Original-format download for completed questionnaires.

Ask how the answer library and policy knowledge export at contract end; monthly credit pricing keeps commitment low.

Buyer Intelligence

Evaluation guidance
Demo Tests

What to test in a ResponseHub trial

The 14-day trial (100 credits) is the evaluation; use it on real work.

Real questionnaire

Run an actual buyer questionnaire and measure how many answers need editing.

Citation precision

Check that cited sentences genuinely support each answer.

Portal extension

Test the Chrome extension on a portal you actually face (OneTrust, Whistic).

Buyer Questions to Ask ResponseHub

Demo checklist

Use these questions to test whether ResponseHub fits your actual security review workflow, evidence process, and buyer portal reality.

  1. Does this product help your team send assessments, answer assessments, or both?

    ResponseHub is mainly for answering customer questionnaires and sharing trust evidence. Treat it as a vendor-side response and customer-trust workflow, not a full buyer-side TPRM system.

  2. What evidence sources does the AI use, and can every answer be traced back to a source?

    ResponseHub shows evidence-source and answer-reuse signals in the profile. In the demo, require source citations on generated answers and test what happens when sources conflict or become stale.

  3. Can it handle spreadsheets, PDFs, customer portals, and browser-based questionnaires?

    ResponseHub has public signals for non-standard questionnaire handling such as files, imports, exports, portals, or browser-based workflows. Test a real spreadsheet, PDF, and painful customer portal before buying.

  4. Does it support SIG, CAIQ, HECVAT, VSAQ, and custom forms?

    ResponseHub profile content references SIG, CAIQ, HECVAT. Still verify coverage depth, version support, and how custom forms map to your answer library.

  5. Can you tier vendors by risk before sending questions?

    ResponseHub has risk-review or due-diligence signals that may support vendor tiering. Ask whether tiering is native, configurable, and tied to questionnaire scope.

  6. Can a trust center reduce how many questionnaires your team receives?

    ResponseHub includes trust-center signals, so it may reduce repetitive inbound requests by letting buyers self-serve approved security material. Confirm access controls, NDA flow, analytics, and what still turns into a questionnaire.

  7. Does it support human review, approvals, answer ownership, and audit trails?

    ResponseHub shows review, approval, ownership, or audit-control signals. In the demo, test low-confidence answers, SME routing, final approval, and audit history.

  8. Does it integrate with your GRC, CRM, procurement, ticketing, and document repositories?

    The profile lists 3 integrations across portal, knowledge-base, document-storage. Examples listed in the profile include Chrome extension (OneTrust, Whistic portals), Notion, Google Sheets. Confirm which ones are native, which require API work, and which are plan-gated.

  9. What happens when a policy, SOC 2 report, subprocessor list, or product architecture changes?

    ResponseHub has source-maintenance or freshness signals in the profile. Ask who owns updates when policies, SOC 2 reports, subprocessors, or product architecture change.

Published

Jul 1, 2026

Last reviewed

Jul 1, 2026

FAQ

Who is ResponseHub for?

Small, fast-moving SaaS teams that need to answer security questionnaires without enterprise GRC tooling — self-serve signup, published credit pricing, and a free trial.

Does ResponseHub handle portals?

Yes. A Chrome extension answers questionnaires inside OneTrust, Whistic, and similar portals.

Does ResponseHub publish pricing?

Yes — subscription tiers by monthly answer credits (from 50/month) with one-off packs and a 14-day trial including 100 credits. That transparency is rare in this category.

Shortlist ResponseHub