Glossary definition

Confidence Score

Confidence Score is a numeric or categorical rating an automated system assigns to indicate how reliable it judges a generated answer or match to be.

AI & Governance

Why It Matters

In security reviews

Confidence scores help reviewers triage, focusing human attention on low-confidence answers while letting high-confidence ones move faster.

Workflow Context

Where it shows up

Shown alongside AI-drafted questionnaire answers to prioritize which responses need closer human review.

Common Mistakes

What to avoid
  1. Treating confidence score as a universal term with no workflow context.

    Use this as an editorial checkpoint when the term appears in a buyer review, internal workflow, or vendor evaluation.